Concierge Services


Create Your Adventure

Welcome to the new era of Atlantis, where an exciting array of water adventures, exceptional dining and entertainment for all ages awaits you.

As a guest, you have the privilege to reserve any or all of your activities, excursions and dining choices prior to your arrival. Your Concierge Specialist is eager to assist you so that your vacation is a legend in its own right.

To ensure your vacation is as enjoyable as possible, browse through the activities, dining and entertainment options, and then contact your personal Concierge Specialist at your earliest convenience or email: caribbeanconcierge@starwoodvo.com. Please keep in mind that availability is on a first-come, first-served basis.


Your Concierge Specialist | 888.857.3255
Monday through Friday, 9 a.m. to 9 p.m., Eastern time
Saturday, 8:30 a.m. to 5 p.m., Eastern time


Golf at the Atlantis resortGOLF

As a guest of Atlantis, you can enjoy invigorating play and spectacular ocean views at the nearby Ocean Club Golf Course. This 18-hole, par-72 championship course—completely redesigned in 2000 by Tom Weiskopf—is operated by Troon Golf. Meticulous seaside green and tee settings, alternating fairways and breathtaking signature holes are extended over 7,100 yards. An on-site Pro Shop and Clubhouse complement this remarkable golfing experience.



Relax at the spaSPA

Pamper yourself with a massage, facial, body treatment, aromatherapy or other salon services offered by the Mandara Spa at Atlantis.

Experience the blending of unique Asian service and exotic spa treatments enhanced by a serene ambiance. Mandara uses only natural health and beauty products with exotic oils that relax, replenish and rejuvenate. Natural essential oils mix with the fragrance of tropical flowers to create truly unforgettable treatments.

Ask your Concierge Specialist for a complete list of available treatments.

The new Dolphin Encounter at AtlantisDOLPHIN ENCOUNTER

Cruise through scenic Nassau Harbour to Blue Lagoon Island for this once-in-a-lifetime experience. Aboard a large, high-speed catamaran, you'll be whisked away to the exotic, private island home of Atlantic bottlenose dolphins, where you'll make exciting new friends.

Upon arrival, you'll be treated to an information overview about these amazing marine mammals to prepare you for your encounter. You will then be escorted to the experience you have selected.



  • Close Encounter
    Wade into waist-deep water and connect one-on-one with the dolphins. Swim, dance or frolic with these fun-loving mammals.
  • The Observer
    Observe others as they participate in the above experiences while enjoying the natural marine environment of this unique facility.


Preparing for scuba in the BahamasISLAND WORLD ADVENTURE

Begin your adventure at 9am at the Paradise Island Ferry Terminal. Climb aboard one of our twin, 45' custom built, state-of-the-art, high speed power boats. Each boat is powered by twin 420HP turbo-charged diesel engines and can reach speeds of up to 45mph.

Exquisite Saddleback Cay appears in the distance just 40 miles from Nassau in the Northern Exumas.

Upon your arrival, relax and unwind on one of the seven uninhabited beaches. This is the real Bahamas!

Snorkel the shallow coral reefs teaming with colorful tropical fish.

Encounter gentle stingrays, groupers and conch in their incredible natural environment. You may even see migrating turtles and dolphins.

Nestled under tropical foliage and shaded by palm-thatched roofs are fabulous arrays of split level dining decks where you can savor authentic Bahamian cuisine.

Many different species of sharks, barracudas and stingrays are present in the waters around Saddleback Cay and there is an array of beautiful tropical fish just waiting to be fed!

As the sun begins to set and you make your way back to Paradise Island, visit Leaf Cay, another island in the breathtaking beautiful Exuma cays. Leaf Cay is home to dozens of friendly Iguanas just waiting to meet you!

America's Cup style sailingSAIL NASSAU

This is a must for any sailor who has ever dreamed of participating in an America's Cup regatta or just being on board as a racing sloop cuts through the crystal blue waters off Paradise Island.

Board a multi-million dollar yacht, and join the crew in the challenge to win an America's Cup-style race.

Participation is welcome but not required. Passengers are encouraged to take the helm, and man the grinders or sit back and enjoy the thrill that only an authentic America's Cup racer can provide. No sailing experience is necessary. You will be guided by a professional crew in an exhilarating racing experience.


DEPARTS RETURNS
9 a.m. 12 noon
12 noon 3 p.m.
3 p.m. 6 p.m.


Sailing in the BahamasFLYING CLOUD CRUISES

There's nothing like the thrill of gliding through the ocean at high speed.Imagine cutting through the water invigarated by the sound of splashing waves and sails unfurling in the wind.

Sailing on this swift, 57-foot catamaran is an experience to remember. Flying Cloud and her crew invite you to enjoy a day of sailing and snorkeling or a romantic sunset at sea.



CRUISE DURATION DAYS DEPARTS
Half-day* 3.5 hours M - Sat** 9:30 a.m.
  3.5 hours M - Sat** 2:00 p.m.
       
Evening 2.5 hours M, W, F 6:00 p.m.
       
Sunday* 5 hours Sunday*** 10:00 a.m.

*Includes free snorkeling equipment
**Except Monday AM
*** Includes lunch

Whatever cuisine your palate desires, you'll discover an exquisite restaurant on Paradise Island to match it. Both the Gourmet Dining Plan and the Modified American Plan include breakfast and dinner daily.

GOURMET DINING PLAN

Breakfast:

Enjoy an extensive American breakfast menu daily at your choice of these five restaurants.

  • Seagrapes
  • Marketplace
  • Water's Edge*
  • Café at the Great Hall of Waters*
  • Murray's Delicatessen
  • Marketplace

Gourmet Dining plan at Harborside resortDinner:

Your daily evening meal includes your choice of an appetizer, soup or salad, one entré, one dessert, and beverage (tea, soda or coffee) at any of these 14 restaurants.





  • Seagrapes
  • Water's Edge*
  • Seafire Steakhouse
  • Bahamian Club*
  • Casa D'angelo
  • Chop Stix
  • Mesa Grill
  • Mosaic
  • Bimini Road
  • Fathoms*
  • Café Martinique*
  • Clubhouse
  • Ocean Club Golf Course
  • Dune**

*Reservations required
**Located at the One & Only Ocean Club



MODIFIED AMERICAN PLAN

Breakfast:

Enjoy an extensive full American breakfast menu daily at your choice of these four restaurants.

  • Seagrapes
  • Water's Edge*
  • Murray's Delicatessen
  • Marketplace

Modified American Dining plan at Harborside resortDinner:

Your daily evening meal includes your choice of an appetizer, soup or salad, one entré, one dessert, and a beverage (tea, soda or coffee) at any of these seven restaurants.





  • Seagrapes
  • Water's Edge*
  • Marketplace
  • Murray's Delicatessen
  • Atlas Bar & Grill
  • Point Restaurant & Bar

*Reservations required



Important Information About Meal Plans

  • The Gourmet Dining Plan (GDP) and Modified American Plan (MAP) are available to Atlantis, Paradise Island and Harborside Resort at Atlantis guests.
  • Due to high demand, the GDP must be booked more than 14 days prior to arrival date and cannot be purchased at the resort. The GDP is based on availability.
  • The MAP can be booked prior to arrival or purchased upon check-in at the resort.
  • Dinner reservations are required for all gourmet restaurants. To avoid the $50 per person no-show fee, reservations must be cancelled at least 24 hours prior to actual dining time.
  • Dining plans are available for a minimum of two nights and must be purchased for the entire length of stay.
  • The 15 percent mandatory gratuity is not included in the price of the dining plans and will be charged automatically, based on the actual dining checks for each meal and not the cost of the plan.
  • The guest room folio will reflect the total charges, including final gratuities, for adults and children on a dining plan.
  • Alcoholic beverages, juice and the 15 percent mandatory gratuity are not included in the daily plan price. Juice is included for breakfast only.
  • All persons sharing a room (adults and children) must purchase the same dining plans. Guests 12 years and older are considered adults and are required to purchase the adult dining plan. Adult dining prices apply.
  • Children 5 to 11 years are required to purchase a child's dining plan, and must participate in the same plan as their parents. Children participating in the dining plans must select from the children's menu where applicable. If they select from the full menu, they will be charged at full price.
  • Children 6 years and older are welcome at Café Martinique. Please note that children's menus are not offered at these restaurants and strollers are not permitted.
  • Children 4 years old and younger eat free when dining with parents who participate in a dining plan. They must select from the children's menu.
  • Mesa Grill is for children 12 years old and up only.

Overhead view of Atlantis and Harborside at Atlantis resorts

FITNESS INFORMATION

  • Basketball courts
  • Tennis courts

WIRELESS INTERNET SERVICE

  • Poolside
  • Restaurants
  • Convention center

SHOPPING

  • Marina Village
  • Crystal Court Shops of Atlantis

COURTESY SHUTTLES

  • Atlantis Royal Towers and Coral Towers
  • Harborside Resort at Atlantis
  • One & Only Ocean Club
  • Ocean Club Golf Course

COMPLIMENTARY ACTIVITIES

  • The Dig
  • Mayan Temple/water slides
  • Movies
  • Art
  • Snorkeling

CABANAS

  • Mini-massages

CASINO

  • Complimentary gaming lessons
  • Dragons nightclub